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Social Media Management

Content creation (text & images) by Webird Talented Design Team

Special events Posting and content creation for Special events within the contracted Interval.

Daily updates & management (motivational content and daily engagements, new fans acquisition)  (16 – 20 Posts per Month)

Response Time i.e. replies to their comments, questions, feedbacks, inquires, etc. (Within Same business Day for working day).

Opening and managing your customer care online channel and handling the online issues through SOP Document and channeling incoming requests for the following contact points:

» Sales Requests (RFQs)
» Partner Ship requests
» HR and Employment requests
» Customer Complains | Customer Service
» Customer Orders (Direct Orders and current customers service requests)

Promoting Company Events, Exhibitions, Trade shows, special offers and/or promotion events within 2 business days from content shared by company contact point of Marketing.

Monthly Report of all interactions through social media delivered to Marketing contact point.

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